iGrafx, a worldwide leader in intelligent process management, has been named a Leader in Business Process Management (BPM) software by tech marketplace, G2. This is the eighth quarter in a row that iGrafx has received the Leader quadrant distinction as showcased in G2’s Business Process Management Grid Report. Through G2 customer reviews, iGrafx ranked higher in the market presence category than in previous reports.
“The G2 Leader category is based on customer satisfaction rankings as well as market presence,” said Veena Vadgama, SVP of Marketing at iGrafx. “Nothing tells the iGrafx story better than our customers who depend on the iGrafx Process360 Live platform for improving their business processes. We are honored to receive this award and hope to continue to deliver value for global corporations keen on improving efficiency, reducing cost, and surpassing their customer’s expectations.”
The G2 Fall 2022 Grid Report* demonstrates that according to G2 customer satisfaction ratings, iGrafx is positioned to deliver better Business Process Management to connect operational processes with the supporting business architecture to ensure strategic alignment.
Independent reviews from iGrafx customers include the following:
“The performance of our marketing department is based on the operation of iGrafx. It ensures that there is a smooth flow of all tasks and projects. The customer support team is very reliable and the customization process was flexible.” Jacob S. from an enterprise company
“We use iGrafx in the process of business transformation within the organization, and it provides us with a number of characteristics that allow us a complete workflow and is compatible with current business policies, helping in certain cases to improve and enhance them.” Morgan F. from a mid-market company
The G2 market presence score is a combination of more than 15 data points from G2’s user reviews, publicly available information, and third-party sources. iGrafx received a higher market presence score in the G2 Fall 2022 Grid Report, compared to the G2 Fall 2021 Grid Report.
Through the acquisition of process mining specialist Logpickr and a strategic partner program including the recent addition of Zeitworks, iGrafx combines powerful process mining and business process management with automated desktop data collection, AI, and real-time analytics.
Process360 Live is a comprehensive intelligence platform linking process mining, task mining, discrete event simulation, and predictive analytics. With these added views and insights, global organizations can improve business processes for greater operational efficiency, optimize customer experience, and better comply with industry regulations, positioning iGrafx to continue its market presence growth trajectory into 2023.